Review · CANCUN
Discover Isla Mujeres: Catamaran, Snorkeling, and “Ice Bar”
The strangest stop on this Cancún day trip is also the easiest to remember: an Ice Bar kept at -18°C, where you sip drinks from ice glasses before stepping back into the Caribbean heat. The rest of the day is a cheerful mix of catamaran sailing, snorkeling, free time on Isla Mujeres, an open bar, and a buffet lunch.
I like that the tour supplies snorkeling equipment, so you do not need to pack your own mask and fins. I also like the range of transport coverage, which includes much of Cancún, Playa Mujeres, Puerto Morelos, and Playa del Carmen when you choose the transfer option.
The main caution is time. The snorkeling can be quite short, and the final return depends on the boat and shuttle schedule. You also pay an additional 850 MXN per person in local ecotaxes, docking fees, and service charges.
Key points before you book

- The Ice Bar is the unusual centerpiece: Expect a 30-minute visit in a room held at -18°C, with ice glasses and drinks included.
- Snorkeling may be brief: One account timed the actual swim at about nine minutes, so do not book this mainly for reef time.
- The open bar shapes the mood: Alcoholic and non-alcoholic national drinks are included on the catamaran and at the island portion.
- You get 1.5 hours to explore Isla Mujeres: Use it for shopping, strolling, or a quick look around before lunch.
- Transfers cover a wide area: Pickup is available from many Cancún, Puerto Morelos, and Playa del Carmen areas when selected at booking.
- Budget for the added fee: The 850 MXN charge is not included in the advertised tour price.
A catamaran day with an odd little twist
This is not a quiet sailing trip or a serious snorkeling expedition. It is a social boat outing built around music, drinks, staff-led entertainment, and a handful of different stops.
You board in Cancún and spend the day moving between open water, Isla Mujeres, a beach club, and the Ice Bar. That variety is the appeal. If you like a packed day with plenty happening, the schedule gives you good value for your time.
I would not choose it if your main aim is long snorkeling time or a peaceful beach day. The tour has about eight hours to fit in sailing, snorkeling, island time, lunch, the Ice Bar, and the return trip. Something has to give, and the snorkeling appears to be the first part squeezed.
The group size is capped at 35 people. That is large enough for a party atmosphere, but smaller than a big ferry-style outing. Certified guides and entertainers are included, and one staff member named Jenifer received especially warm praise for her friendly hosting.
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Leaving Cancún and settling into the boat

The day begins with pickup from your hotel or an assigned meeting point if you select the transportation option. The listed service areas include downtown Cancún, the Hotel Zone, Puerto Juarez, Puerto Cancún, Playa Mujeres, Costa Mujeres, Puerto Morelos, and a wide selection of Playa del Carmen areas.
Pickup is not always directly outside your hotel. Some resorts restrict vehicle access, while some lodging areas have narrow streets, poor road conditions, or security restrictions. In those cases, you are taken to the closest usable entrance or meeting point.
The time printed on your ticket is the catamaran departure time, not necessarily your hotel pickup time. For a 10 a.m. sailing, Cancún pickup is estimated between 9 and 9:50 a.m. For a noon sailing, it is estimated between 11 and 11:50 a.m. Exact details are sent one day before the excursion.
At the marina, you have about 30 minutes before boarding. The pier has amenities to use while you wait, though this is still a staging period rather than a major part of the outing.
Once aboard, the open bar is available with alcoholic and soft drinks. That changes the feel of the boat quickly. Some people will find it festive and easygoing. If you prefer a quieter crossing, the music and alcohol-centered atmosphere may be less appealing.
Snorkeling: treat it as a short add-on

The tour supplies snorkeling equipment, which is convenient and removes one item from your packing list. Certified guides are included, and snorkeling takes place during the catamaran portion of the day.
Set your expectations carefully. One account recorded only about nine minutes of actual swimming. Another described the snorkeling as just okay, with a few fish but not a memorable underwater scene.
That does not mean the water time is worthless. It can be a pleasant break from sitting on the boat, especially if you have never snorkeled in the area. But I would not pay for this outing mainly to see marine life. The boat ride, island stop, drinks, lunch, and Ice Bar are the real reasons to book.
Equipment quality can also vary. One account found the gear poor, so bring your own mask if you already have one you trust. The supplied equipment remains useful for most casual participants, but serious snorkelers should think of this as a light introduction rather than a focused marine outing.
Weather affects other parts of the day too. A spinnaker ride is included when conditions allow. If the wind and weather cooperate, you may get an extra burst of fun above the water. It is an optional bonus, not something to count on.
Isla Mujeres gives you 1.5 hours to roam

The boat reaches Isla Mujeres, where you get about 1.5 hours of free time. This is enough for a walk, a little shopping, or a quick look at the island atmosphere. It is not enough for an extended beach day, a leisurely meal, and a broad island tour.
I like this part because you are not kept on the boat all day. Even a short stroll helps break up the schedule. You can browse shops, stretch your legs, and see a little of the island before heading to the beach club.
The tradeoff is that the time passes quickly. If you stop often to shop or take photos, you may not have much time left for sitting by the water. Keep your route simple and watch the meeting time.
The buffet lunch follows at the beach club. Vegan options are included, which is useful if you need a plant-based meal. The meal is best viewed as practical fuel rather than a major food event. One account described it as acceptable but not special.
Drinks are part of the package, both during the boat outing and around the island portion. The open national bar includes alcoholic and non-alcoholic choices. If you do not drink, soft drinks mean you are not left without anything, but the social rhythm of the tour still revolves heavily around the bar.
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The Ice Bar at -18°C

The Ice Bar is the most distinctive stop. The room is kept at -18°C, or 0°F, and the walls and decorations are made from sculpted ice. Drinks are served in glasses made of ice, and entry is included.
Your visit lasts about 30 minutes. That is probably enough. At this temperature, most people will be ready to return to warmer air well before the half hour ends.
This is a photo stop as much as a drinking stop. You can pose beside the frozen walls, hold an ice glass, and get a sharp contrast between this cold room and the tropical weather outside. Unlimited drinks are included at the Ice Bar under the open-bar arrangement.
I would treat it as playful rather than luxurious. The room is unusual, but it is not a long cultural visit or a major attraction in its own right. It works because it adds something unexpected to a standard boat day.
Bring a light cover-up or use whatever warm protection is provided inside, if available. The tour information confirms the temperature, but it does not promise specific cold-weather clothing. Do not assume a thin swimsuit will be comfortable at -18°C.
The return sail is where planning matters

After the island visit and Ice Bar, you return by catamaran to Cancún’s marina. The planned trip back includes music, drinks, sea air, and sunset views as the day winds down.
On a smooth day, this can be a pleasant finish. The golden light and open water give the schedule a calmer final chapter after the busier middle section.
But the return is also the part most likely to expose weak timing. One account described a mechanical problem after reaching Isla Mujeres. The boat had to sail back, taking almost two hours, and the onboard bathroom became unpleasant during the delay. The account also noted that temperatures dropped after sunset, which was hard on children.
That is not the normal plan, but it is a useful reminder to pack carefully. Bring a light layer, water, sun protection, and any medication you need. If you are traveling with children, older relatives, or anyone who dislikes long boat rides, the return time deserves serious thought.
The transport back to your hotel can also be uneven. One group arrived at the marina after 4 p.m. and found too few shuttles waiting. Some people arranged their own ride and paid extra. Heavy rain made the wait more uncomfortable.
I would not book a tightly timed dinner, airport transfer, or evening show after this tour. Give yourself a buffer. The advertised duration is about eight hours, but boats, weather, mechanical trouble, and shared shuttles can affect the final arrival.
What the $37 price really means

The advertised price is $37 per person, which looks low for a full day with a catamaran, open bar, snorkeling equipment, lunch, island time, entertainment, and Ice Bar entry.
The important catch is the additional 850 MXN per person for local ecotaxes, docking fees, and service charges. That fee is not included in the headline price, so your real cost is higher. Check the exchange rate and your booking total before deciding that this is a bargain.
Transportation is an option rather than an automatic part of every rate. Select the version with round-trip transport if you need hotel pickup and return. If you arrange your own way to the marina, you may avoid some transfer complications, but the tour details do not state a separate self-transport price difference.
Photos are not included. A photographer may offer a package during the sailing, and one person found the price excessive. You can simply decline if you do not want to add that cost.
At the advertised base rate, the tour offers a lot of separate inclusions. Its value depends on what you want. It is good value for a social day with drinks and several activities. It is weaker value if you want serious snorkeling, high-end food, or a calm, carefully timed island visit.
Who will enjoy this outing most

I would recommend it to adults and families who like variety, group entertainment, and an open-bar setting. The Ice Bar adds a fun talking point, while free time on Isla Mujeres gives you a small taste of the island without arranging separate transport.
It also suits people who do not want to organize every part of a day trip themselves. The boat, equipment, lunch, drinks, guide support, and optional transfers are bundled together.
You may want another plan if snorkeling is your top priority. The short swim period and mixed equipment feedback make this a poor match for anyone hoping to spend a long time with marine life.
I would also think twice if you need strict timing. The transfer schedule can be affected by late return, limited shuttles, or weather. Families with young children should pack a sweater and be ready for a long return if conditions change.
Free cancellation is available up to 24 hours before the start time. Within 24 hours, the payment is not refunded and changes are not accepted.
Should you book the Isla Mujeres catamaran and Ice Bar?
Book it if you want an active, social day with three different flavors of fun: sailing and drinks, a quick island visit, and an unusual frozen bar. The included lunch, snorkeling gear, entertainment, and broad pickup area make the package easy to arrange.
Skip it if you want a quiet boat ride, a serious snorkeling session, or a guaranteed return at a precise hour. Before paying, add the 850 MXN fee to the advertised price and choose the transfer option only if you accept that shared shuttle timing can be imperfect.
My practical call: this is a decent value for a flexible day out, especially if the Ice Bar appeals to you. Go for the mix, not for the reef.
FAQ
How long does the tour last?
The tour lasts approximately eight hours, including the boat rides, Isla Mujeres visit, lunch, Ice Bar stop, and return to Cancún.
Is hotel pickup included?
Round-trip pickup and return are included only when you select the price option with transportation. Pickup areas include parts of Cancún, Puerto Morelos, Playa del Carmen, Playa Mujeres, Costa Mujeres, Puerto Juarez, and Puerto Cancún.
What happens if my hotel is not listed?
You should ask the operator whether pickup is available or which nearby meeting point applies.
Is snorkeling equipment provided?
Yes. Snorkeling equipment is included.
How long is the snorkeling stop?
The tour data does not give a fixed snorkeling duration. One account recorded about nine minutes of actual swimming, so you should plan for a potentially short session.
Is lunch included?
Yes. A buffet lunch at the beach club is included, with vegan options available.
Are drinks included?
Yes. An open national bar with alcoholic and non-alcoholic drinks is included on the tour.
How cold is the Ice Bar?
The Ice Bar is kept at -18°C, or 0°F.
Is the Ice Bar entry included?
Yes. Access to the Isla Mujeres Ice Bar is included, along with drinks served in ice glasses.
Are there extra fees?
Yes. Local ecotaxes, docking fees, and a service fee total 850 MXN per person. Photos are also extra.
Can I cancel the booking?
You can cancel for a full refund up to 24 hours before the experience start time. Cancellations or changes within 24 hours are not accepted and are not refunded.
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